Productivity is a system. Productivity requires discipline. But productivity by itself is nothing.But when applied on various tasks the meaning becomes clear. Apply productivity to your daily tasks and you get them done. But when you have lots and lots of tasks you will eventually lose track of them.
Every day we spend most of the time on urgent but low priority tasks while the most important tasks get put off until another day. Unfortunately, “another day” never seems to arrive. The Pareto principle of 80/20 rule applies here i.e. 80% of most important work gets completed if you try to figure out the 20% of high priority tasks.
Basically it’s difficult to manage or monitor all projects and their tasks manually. Managers or leads fails to remember many schedules or tasks, priorities tasks, achieve deadline and evaluate employees. These things make simple things difficult.
Analysis & Solution
Task Management System is developed for RnR DataLex Pvt Ltd. The scope of this software is to replace most of existing paper and manual work and provide an elegant process-oriented interface for ITes departments of Company.
TMS is full automation of RnR’s ITes Sector which includes Transcription, BFSI and Data Entry department. TMS will manage multiple processes of ITes department in one system. It will manage Clients, Projects, Resources, Vendors and Finance.
TMS is to build on web-based RIA technology which is proven to be a platform independent media in information technology field. The web-based RIA technology reduces overheads of software & its dependency installations, maintaining software media in any form, faster updates and most importantly,it’s available throughout organization as its browser based and centralized system.
This increases employee’s productivity, scheduling efficiency, reducing paperwork and increasing company profitability.
- Client Management
- Project Management
- Campaign Management
- Resource Management
- Account Management
- Task Management
- Report Management
- Contacts Management
- Messaging System
- Helps you to organize, assign tasks and prioritize tasks from a central place.
- Allows you to keep track of deliverables and manage deadlines
- Proper schedules, continuous uninterrupted workflow with no delays and finish projects in time
- Break down complex projects into many, related or dependent tasks and effectively manage them
- Eliminates the need to remember all tasks and makes you more productive by sending timely reminders
- Integration of all work to assure a quality project for the clients at reduced cost
- Providing access to all Clients, Projects and Campaign-related information and communications in a central location from a single interface.
- Knowing at a glance the current status of Projects and Campaigns.
- Improving client satisfaction by providing more timely and substantive communications.
- Simplifying the conflict checking process.
- Saving time.
- Capturing more billable time.
- Automating the new client and project intake process.
- Alerting system for tasks and events.
- Creating customized workflow.
- Getting new employees up to speed more quickly.
- Protecting firm assets and institutional knowledge.
- Providing firm management with productivity metrics.
- Attracting and retaining the most desirable new clients and staff based the firm’s reputation for outstanding client service.
The Nagpur based trading company has emerged as one of the most promising supplier and distributor of Tyres, Tubes of multiple known brands and Lubricants. In its quest to become an Indian market leader of Tyre, Tubes and Lubricants distribution, the company has always focused its attention on uncompromising quality in terms of products and services, delivery and innovations to suit the requirements of the customers at the highest level. Study In a Trading & Distribution business, every single process in the entire value chain from sales to inventory control and procurement, and accounting to financial reporting is of prime importance. Trading businesses often operate on wafer thin margins, and all too often, the line between the good, better and best is very, very thin. The company’s commitment to the needs of its customers is reinstated through its firm approach to the after sales service—an integral part of company’s philosophy. The company believes in a solution-centric approach and vertical focus. Quickly realizing the need for an integrated end-to-end ERP to achieve their mission of deep market penetration, the company began its search for an ERP solution that would enable it to streamline branch operations and service its customers quickly and efficiently. Find out what made the company choose RnR’s rujulerp-tyre.
In a Trading & Distribution business, every single process in the entire value chain from sales to inventory control and procurement, and accounting to financial reporting is of prime importance. Trading businesses often operate on wafer thin margins, and all too often,the line between the good, better and best is very, very thin. The company’s commitment to the needs of its customers is reinstated through its firm approach to the after sales service — an integral part of company’s philosophy. The company believes in a solution-centric approach and vertical focus. Quickly realizing the need for an integrated end-to-end ERP to achieve their mission of deep market penetration, the company began its search for an ERP solution that would enable it to streamline branch operations and service its customers quickly and efficiently. Find out what made the company choose RnR’s rujulerp-tyre.
Growth seldom comes without challenges. The company had been growing so fast that it was almost outrunning itself! However, rapid growth presented a multitude of challenges. The company’s exponential growth culminated in the opening its 6th branch at Kamptee Road, Nagpur. The existing legacy system was far from sufficient to handle the increase in transaction volumes and operational expenses. Managing more than 1 branch offices spread across various geographical locations soon proved to be a phenomenal challenge.
As the company expanded its presence to over 7 branches, inventory management proved to be the biggest challenge. They soon realized that real-time data was critical to having a streamlined supply chain. Without an integrated ERP system it was difficult to plan inter branch stock-transfers from their Central Distribution Center at Jaripatka. It became near to impossible to monitor 5+ branches from the head office at Jaripatka.
The company also faced mounting challenges from its competitors. It had to reduce the lead time in order to stay ahead of increasing competition. Losing orders due to insufficient stock was out of question in such a competitive market. Also, branch-wise cost/profitability management was the need of the hour.
What the company wanted was an ERP solution which could address the burgeoning difficulties in inventory management, seamlessly integrate 5+ branches, and provide an effective decision making system for the top management.
- Lack of effective inventory planning
- Difficulty in compiling information across various locations
- Need for ERP that control branch Operations from HO
- Link disparate processes across branches to create a seamless system
- Improve data accuracy
- Quicker availability of data
- Decision support for management
- Improve operations efficient and control of branches
Implementing RnR rujulerp-tyre offered the company the opportunity to implement an end to-end ERP solution. Considering their distributed setup (with 5+ branch locations spread across Nagpur), the hosted model proved to be an ideal fit. All it required for the company to go live with the system was the Internet Broadband connectivity.
RnR’s rujulerp-tyre provided the following business benefits:
For the trading firm, it was a seamless transition to RnR’s rujulerp-tyre. This was possible thanks to RnR’s continuous support, coupled with effective training of users. The company is now able to effectively control operations across all branches. The presence of RnR rujulerp-tyre makes the company highly scalable and future ready.
When the company wanted to implement a cost-effective and efficient ERP system to suit the company’s business needs and projected growth, several ERP vendors, including RnR DataLex, were evaluated. RnR DataLex’s USP was that it offered the online ERP solution.
This enabled them to effectively monitor the operations of various branches, and have a single window of information that granted them purposeful insights into their business operations.
The business modules offered includes:
- Sales & Distribution
- Tyre Search Tools
- NSD Management
- Comprehensive, integrated online solution covering all business operations
- Quick Go-Live
- All 7 branches were operational within 2 weeks
- Easy scalability and flexibility to accommodate new branches and users anytime, anywhere access:
- Senior management can review the business 24×7
- Sales & Distribution
- Tyre Search Tools
NADP is a training department catering training to Class A officers of Indian Defense Academy. The department executes various courses for probationary and permanent officers deputed across India.
All the processes at NADP were manually executed over the paper / with the use of excel. The requirement was a centralized solution which can be accessed over the intranet and can cater all the processes followed at NADP for execution of the courses. The requirement was fully configurable application which could incorporate processes such as employee management, course finalization,nomination management, and accommodation management, pick up management, attendance, exam management and finally feedback on the courses executed.
As all the processes followed below were some of the challenges
- Report generation was a tedious job.
- Repetition of work
- Consolidation of data
- Availability of proper information
- Transparency in the process
- Awareness of the scheduled upcoming courses
- Communication gap with officers for updates.
Implementing the solution proved a boon for the users of NADP. The application was available across all the units of NADP. All the users (officers) were able to view the latest upcoming courses. The application also sorted the course which was specifically designed for specific grades of employees. All the employees could centrally nominate themselves and online approval process could easy the process of scrutinize the list of applicants. The approved list candidates were available to the course directors for the further process. On confirmation of the candidate, officers also were able to raise the pick-up & hostel request to the department, based on which vehicle and room allocations were done. The process was followed by the execution of course, capturing of attendance, execution of exam process and finally feedback on the employees and faculty. The process also handled services rendered to the faculty such as pick up, hostel, etc. Course directors were able to record the allocated and actual budget heads along with the finalization of time table of the course.
According to ITC department, their work load has reduced by almost 80%, as they don’t have to perform the data entry every time. The system is so flexible and master based that helps users to reduce human efforts to duplicate data entry. The raw bust reports available in the system are very flexible and excellent and provide us the all the details required. Implementation of the solution has also helped us to monitor the processes being followed as described by NADP
NADP-TRA is a cross browser based ASP.NET MVC application which handles all processes followed for smooth execution of the course. The solution consisted of the seamless integration of all modules. The solution consisted of below modules.
- Comprehensive, integrated online solution covering all operations
- Quick Go-Live
- Easy scalability and flexibility to accommodate new masters and users anytime, anywhere access
- Dash Board
- User Management
- System Management
- Course Management
- Program Management
- Hostel Management
Law firm partners and managers will likely agree that whatever the firm can do to improve client service ultimately makes sense for the firm’s bottom line. Yet, they will argue that an investment in case management is not worth the return, especially in the short term. Such thinking may be shortsighted, but it is not without precedent.
History is full of examples where a change which ultimately provided quantum productivity advances initially provided few short-term results. For example, look at word processing. One would be hard pressed to find anyone today who doesn’t think that word processing software provides a huge improvement over the typewriter. But 20 years ago, a seasoned typist was easily far more productive than someone just learning all the keyboard commands which word processing required. Thankfully,most businesses could see the long-term benefits that word processing would ultimately deliver.
Likewise, case management is not a one-time deployment that will perfectly align everyone and every process overnight. Done properly, case management creates a framework for the entire firm to operate as a more cohesive and consistent organization. And over time, the system will mature to become an indispensable tool for partners, associates and staff in their daily work. Therefore, the ROI for case management can be measured according to the following sort-term and long-term benefits.
The early adopters of case management systems were those law firms that billed on contingency or flat fees. They clearly understood that automating routine tasks and being more organized would allow them to handle more cases in less time, and in some situations, with fewer staff. These efficiencies quickly translated into a more profitable practice.
Interestingly, and perhaps unexpectedly, these case management pioneers also experienced side benefits beyond an improved the bottom line. As it turns out, case management programs are equally effective as client and staff management systems.
For instance, quicker access to caserelated information, knowing a case’s status in a matter of seconds, the ability to review correspondence history at a glance, and being able to recount details of the last contact any staff member has had with the client makes one appear very well informed. Clients think the attorney (or any staff member) has their file open right there every time they call, while in reality the physical file is in a cabinet or drawer somewhere. As a result, each interaction with the firm strengthens the client relationship and reaffirms the client’s decision to choose the firm in the first place.
Further, many firms use the workflow features of a case management system to develop and document accepted or preferred ways of handling certain matters or issues, including precedents. These guidelines may be the same for the entire firm, but more often will vary from one practice group to another. Using a case management system as an integral part of a new hire’s on-boarding experience provides an ideal and consistent framework for training new associates, paralegals and support staff. Likewise, case management workflow preserves and shares the vast and valuable knowledge base the firm has accumulated over the years. This is especially vital as lawyers leave the firm.
In the face of competitive pressures, law firms may espouse the virtues of improving efficiencies, yet do nothing to change the status quo. Some firms adhere to an “If it’s not broke, don’t get case management” philosophy. And if the firm generates the majority of its revenue from hourly billed fees,where is the incentive to do a task more quickly?
Legal case management software programs have been around since years. In the years since then,thousands of law firms and other legal offices have purchased a variety of case management systems with expectations of improving information sharing among staff, increasing work process efficiencies and providing better client service. Success stories which demonstrate the benefits of implementing case management are widely available and well documented.
Still, for some law offices, using a case management system is something they have either investigated(or rejected) or have never even considered. While virtually every firm claims to be a technology leader these days, what is it about case management that, for some, falls short of its promise? Have the experiences of those who tried and failed caused others to be cautious? Or are there other concerns that stand in the way of case management’s acceptance?
The answer begins and ends with the client. Today,more tech-savvy clients know law firms have access to process-improvement systems like case management. Consequently, they expect and demand efficiencies. The point is delivering better client service is how law firms will attract and retain clients.Continuing to operate under a “business as usual” approach is not an option.
The Legal Management System gyrates around the Case, Client, Contacts, document and financial databases.The system is integrated with document and spreadsheet management system which ensures familiarity to integrate legal information into the application.
All Case/Client details are available at the click of a button. Complete Case files are accessible from your browser. Legal Management System eliminates much of the stress associated with the organization of office files and document management, and therefore encourages high quality office practices.
RnR DataLex Rujul-Legal Management System is developed keeping efficiency and cost-effectiveness in mind.The application provides different tools for maintaining legal firm requirements ex. case/matter management, project management, timesheet management, client management, user management,contact management, document management, schedule management, financial management, business intelligence features like dashboard, reporting, various analytics, etc.
Substantial Precedent and Court Form document management library, tailored to your business and legal jurisdiction, features to create and upload comprehensive legal letters and electronic documents forms to suit your needs. Your firm will experience a significant reduction in time spent completing document assembly and management tasks.
Online document storage in various formats and spreadsheets. Watch it complete in seconds using the case information, while being stored online for later use in the correct case/matter.
Admin can easily review all the financial information related to each case/matter. System customization as per organization needs. Configurable user experience and distributed system for secured data. This application is very much secure because it is tracking the user login information along with user’s work process. So admin can easily review the track records.Supervisors can review all information related to case/matter, financials, resources, appointments and documentations.
RnR DataLex Rujul-LMS mobile is OneTouch application developed using platform independent technology projecting compatibility with iOS, and Android, Blackberry and Windows mobile platforms.Connect to the office on the move, from home or abroad using mobile interface. Once online you can check events/tasks/to do, browse over case files and update different statuses.
The Indian retail sector has been at the helm of India’s growth story. It has caught the world’s imagination in the last few years and is topping the list as one of the most attractive retail estinations in the globe. It is one of the top five largest retail markets in the world at around US$ 450 billion by economic value. India is one of the fastest growing retail markets in the world and accounts for 14 to 15 percent of its GDP. It has an annual growth rate of approximately 15%. International retail giants like Wal-Mart, Carrefour and Tesco are looking for potential partners to enter the vast Indian retail market. India’s robust macro-and microeconomic fundamentals, such as robust GDP growth, higher incomes,increasing personal consumption, favorable demographics and supportive government policies, will further accelerate the growth of the retail sector.
Although the growth potential in the sector is immense, it is not without challenges that could slow the pace of growth for new entrants. Rigid regulations, real estate costs, high personnel costs, lack of basic infrastructure, shrinkage,and highly competitive domestic retailer groups are some such challenges. Additionally, resource constraints at shopping mall projects are also delaying completion and disrupting many retailers’ entry strategies.
The impact of current slowdown in Indian retail sector is summarized along key operating parameters as follows:
As we see the retail sector has a considerable impact on the overall economy of the country. And this is where technology fits in. Integration of the various business functions is an essential prerequisite for synchronization among the different business activities involved in a retail business. A number of retailers integrate their core business activities by using packaged software suites or fragmented legacy software applications which result in lower levels of effectiveness and efficiency. Major problem in this is high maintenance costs, integration and scalability and increased risk to the business. So there is need of such a product which will make these core business activities easy and as centralized as possible. The solution lies in a web-based retail ERP.
Technology has provided a new dimension in the retailing industry. The introduction of point of sale equipment, bar codes and huge storage capacity for billing and payment database has facilitated the management of large set-ups with ease. Operations can be recorded systematically and in a structured manner, providing detailed analysis of the sales and volume of transactions. Volume of sales due to electronic transactions have increased the in the country. Technology has also introduced flexibility in the mode of payment like cashless transactions, which in turn has helped in driving sales. The introduction of new technology may be intricate for retailers, but the convenience and cost effectiveness create the need for new advancements. Large stores need to monitor inventories and expenses of establishments. With automated machines and high-end computers making calculations and managing task simpler, the focus of retailers can stay on retaining customers with new strategies.
The need for such technological advancements has been acknowledged in India. The point of sale (POS) applications will provide for quicker consumer check-out and multiple payment options like credit cards. Solutions ranging from simple Point of Sale (POS) systems to complex retail ERPs have been implemented mainly by large, mid-sized and manufacturer-retailers in India. Using ERP packages and solutions like Retail Pro,higher-end solutions like JDA, SAP IS Retail or Retek facilitate backend operations.
Along with business optimization software, mobile computing and B2C concept assist retailers to cut cost and increase efficiency, but these solutions don’t come cheap and are mainly targeted at big retail stores with chains in India. The emphases of retailers are now in utilizing IT solutions like CRM and ERP to carry out the behavioral analysis to stay in the competitive market. But it is expected that the demand and utilization of these packages will grow in the near future.
This clearly is an indication of technology serving as an effective means to build the retail business and not just restricted to supporting and improving the operational efficiency.
Though these solutions have been implemented, returns on these investments take a longer period.Retail ERP packages have been implemented by large retailers but today they are experiencing difficulty in utilizing it fully, one of the key reasons could be the lack of adequate training.
Many retailers in India have decided to adopt one or another enterprise resource planning (ERP) system to improve their businesses, but implementing an ERP system can be a demanding venture. ERP implementation has always been an intricate process and is one of the challenges of the retail sector.There have been many obstacles seen in implementing ERP successfully. According to Standish Group’sreport, around 75 per cent of the ERP projects are classified as failures.
Some of the corereasons identified for the above are that a number of retailers integrate their core business activities by using packaged software suites or fragmented legacy software applications which result in lower levels of effectiveness and efficiency. Major problem in this is high maintenance costs, integration and scalability and increased risk to the business.
International Journal of Research in Management & Technology (IJRMT), ISSN: 2249-9563 Vol. 2 No.2,April 2012 identifies, based on an extensive survey on 117 Indian Enterprises, the following critical issues which may trigger a failure of an ERP implementation (detailed above):
- Clear scope of Implementations
- Top management commitment
- Proper implementation strategy
- Vendor Selections
- Project management
- User training and education
- Change Management
The majority of the problem arises out of implementation/commitment or lack of education/training about ERP. A simple solution to this problem was a learn-while-use ERP which would not require for the end-user to take a separate training for using the ERP. This way the customers can be self-dependent and would eventually start using the product.
A better market analysis and thorough research helped us to design a solution for the automating the business process in the retail industry. The environment for RujulERP would be more user friendly than others so that the user himself can train him on the product.
Implementation planning should begin with industry selection. Implementing an ERP package is a complex and costly undertaking, so it’s essential to choose the appropriate business or industry. That is the reason why we are concentrating on a single industry.
Team composition includes the best and the brightest individuals from each functional area of the company. These individuals understand the inner workings of their respective business processes thoroughly.
As the retail industry becomes more and more intense and competitive, retailers and businesses will not indulge in the complexities of managing inventories and figuring out sales graphs, but will focus on retaining customers and building new strategies.
Considering the implementation and training challenges, RnR planned to automate the complexity of planning of retail enterprises. There were three steps to achieving this:
- By building a custom software system specific to the retail industry which is supposed to automate the concept of enterprise planning for the complex business system.
- To build a configurable and generic platform to allow the user to represent or model every possible business component and business process in the industry.
- Keep all business activities centralized.
RnR came up with the view that these three concepts would help in building a comprehensive ERP solution suited to the retail industry. The company then reviewed the pros and cons of the already available successful ERP systems in the industry and decided to study the various business components and processes of the retail industry in detail.
Another important decision taken in designing the solution was that the product should be highly robust and flexible using which a person can represent every structural and behavioral process of their business just by configuring the product while the system then provide the necessary interface needed to implement the same along with other non-functional behaviors that are expected by the user.
RujulERP is to be designed as a versatile web-based ERP solution which can be used from small sized stores to very large sized retail industries. It will support real time conversion of different currencies which is going to help companies manage their clients and suppliers from across the border. Bank Reconciliation tasks will also be taken care by the application. It will help you analyze your data with the help of many interactive dashboards provided module-wise. RujulERP separates bulk sale (wholesale) and retail sale, which will enable large sized distributors to bulk sale their products, instead of going for a POS.
The following modules are planned in the Solution:
- Sales & Distribution
A.K. Gandhi group is in existence since 1975,adynamic cutting edge business of Retail and Distribution of Consumer Durable & Electronic Goods of all the Leading Brands in Vidarbha region.
Their product range includes Laptops,Desktops, All-in-Ones,Mobiles,Home Entertainment like LCD, LED, Plasma, Home Theaters, Play Station, Xbox, Blue Ray Players, Sound Systemsas well Home Appliances like Air Conditioners, Refrigerators,Deep Freezers, Washing Machines, Microwave Ovens, Dish Washers, Water Dispensers, Water Purifiers, Vacuum Cleaners, Wine Chillers, Solar Water Heaters.
The Owner of company, Mr. Yash Gandhi was clear about attributes that he was looking for in the ERP software.The projection was for a stable solution that could automate transaction load of his growing company. Commenting on the features that they were looking for in an ERP system, Mr.Yash Gandhi shares, “We are looking for a product with multi-branch, multi-location inventory management capabilities,with a strong costing methodology. We also want the solution to include an approval system for material indenting and have high levels of user security and user right definitions. The other products that we reviewed could not demonstrate the required amount of customization that we were looking for.”
However when he was approached for RnR DataLex having over a decades’ experience in various verticals, he was pleased with the technical strengths of RnR DataLex and decided to go ahead.
“Since they were migrating from a legacy system to an integrated system, they required a great degree of consulting and support,” says Sr. Accounts of A.K. Gandhi. “Backed by our varied experience spanning a variety of verticals we were able to share best practices in all areas with them.”
A. K. Gandhi decided to first implement at one company with Serialized & Lot Tracking modules before expanding it to other group companies as well.
A.K. Gandhi deals especially with companies like Samsung, Kelvinator, LG, Panasonic, Haier, Nokia, Sukam, Tata Swatch, and Whirlpool for distribution.
A.K. Gandhi is specialized in Domestic and Commercial Air conditioning for more than 30 years and had a strong association with best Air Conditioning companies like, Carrier, Daikin, O General, Panasonic and LG for sales and service.
As running the specialized service centers,provides services including AC Installation, Regular Service, Annual Maintenance Contracts and customer Complaints.
Being a multi-location, multi-branch company, management was dealing with difficulties in managing day to day transactions, accounting and inventory at the branches. “As the company started growing rapidly there was a need for a stable solution that could automate the day-to-day transactions at the branches and could be easily configured to meet the specific requirements of the company.”-Mr. Yash Gandhi.
When the company wanted to implement a cost-effective and efficient ERP system to suit their business operations and projected growth, several ERP vendors including RnR Rujul TradeERP, were evaluated. USP of RnR Rujul TradeERP was that enables multi-brand sales and then analytical reports based on those sales. RnR Rujul TradeERP also had a strong reporting engine. Implementing RnR Rujul TradeERP offered the company the opportunity to implement an end-to-end ERP solution. The ERP brought down the TCO(Total Cost of Ownership), enabling them to focus on its businesses and subsequent expansion. All it required for them to go live with the system was Internet broadband connectivity. The business modules offered includes:
- Sales & Distribution
- Procurement Management
- Inventory Management
- Finance & Accounting Management
- Service Management
- Customer Relationship Management
- Human Resource Management
- The comprehensive & integrated online solution covering all the business operations
- Real Time Inventory Control for Effective Order Booking & Delivery
- Effectively handled control and traceability of stock, based on batch numbers.
- Centralized Accounting for Real Time View of Financial Data
- Multiple Branch Management for segmented Book Keeping
- An integrated view of business operations, with reports for Product Wise Cost/Profit Analysis
- Easy scalability and flexibility to add new branches and users
- All the branches were operational within 2 weeks.
- Centralized Statutory Management
- Faster Operations