Information We Collect
RnR may collect information from visitors to our website in order to help us understand website usage patterns and provide better customer service. Information collected in this manner is provided automatically by your system and the systems that you use to connect to our website. For example, we may keep track of what time people visit our website, how long they stay on the website, and what sections they visit.
If you request for demo any of our products, we may collect information from you. RnR collects information on users who fill the demo form of our product for the purposes of tracking and providing support and updated product details. We may collect data such as your full name, phone number, email address, company name, size of business and IP address; we may also collect market research data such as usage patterns and where you register your account. If you choose to purchase a product from us, our third-party payment processor will collect your payment information. Any and all information may be shared with a third party affiliate and entered into a CRM system.
Purposes and Use of Personal Information
Your personal information will be used specifically to facilitate communication, provide maintenance and support services and inquiries of demo, make improvements to our product, and resolve disputes. Further, if you are providing any data that you do not own, you hereby state and confirm that you have the express written consent of the persons whose personal information you will provide.
We may use this information to respond to an email or other inquiry or request, help improve our website and our services, customize your experience at our website, or send updates or notices about our organization and the products we offer that we think may be of interest to you. We may also combine this information with other generally or publicly available information to help us identify visitors’ preferences or interests. We collect your email address if you communicate with us by email.
RnR has vast customers located in India and MENA region. In order to ensure you are provided with right set of information and not mislead, about the quality of products and services which we offer to our customers. It may be necessary to transfer your information outside your country of residence to the country where it is originally available.
RnR stores personal information on its servers and on the servers of cloud-based service providers legally under contractual terms. These servers have higher security methods and are reliable. We understand you read our policies and agrees that, information you provide may be sent to and processed by RnR affiliates and partners located in jurisdiction other than the one where you are based. With proposed GDPR law, we understand the vitality and sensitivity of personal information and takes complete care to protect data. The data protection law may be different as per country of residence but we take all precaution measures to protect all information provided by you and in relation with your business, which is recorded via software product medium during the usage.
Protection of Personal Data
RnR adopts and executes technical and administrative security measures for the protection of your personal data, conforming to strict policies and internal control standards concerning the managing, processing, and safeguarding of personal data.
Procedures for Access, Rectification, Cancellation of your Personal Data
Your personal data is completely manageable and procedure for access, rectification, cancellation and opposition of this personal information is commenced upon request. You are entitled to exercise at any time and own rights to access, rectify, and cancel your personal data, to oppose the processing of your information or revoke the consent granted to us through the Company’s established procedures, unless the initiated action is unlawful. To find out more about the procedures, you can contact us on the below mentioned address.
Subject to Change
Comments and Questions
Please send your comments and questions regarding this policy to the following address or email us at: firstname.lastname@example.org.
101, Infotech Tower, Nagpur,
Maharashtra – 440022 India.